Uebelhor & Sons Toyota

Uebelhor & Sons Toyota is bare non a GREAT Toyota dealership; We have purchased several vehicles from and they will continue to earn our business. Chris Aders has been my go to guy for 3 sales.. Yet i dont doubt the complete sales staff, business managers and service staff; are always interested in their customer concerns. GREAT JOB!!!! This dealership gets their customers.

Final Edit Got my Jeep back today and will never again get a car from these sleezebags. No call backs when promised, and the didn’t even cover anything like they promised or get me into an actual rental car even after the warranty people approved the repairs. Nothing but a bunch of dirty down low liars over there. Zero stars do NOT recommend. 3rd Edit: Still not a single phone call from these people. The only one to be in touch with me at all has been Beth over at Sternbergs. 2nd Edit: After a phone call and promise of an actual rental car and discussion of billing I had changed the rating. Then radio silence happened. So I’m updating again and readjusting my rating to where we started at. Communion is key in customer service. So when you say you’ll be in touch and you are not your rating goes back down. I’ve been patient, however this has been trying my patience. Remember I got this Jeep on 10/10/2023 and only had it in my possession for 16 hours before the first check engine light came on. After four weeks it was gone and has been at Sternbergs since. So that’s two of three months that I’ve not had it in my possession since purchasing it here. Edit: Things are being made right while working with Daniel now. He has personally made sure to be in touch with the contact and Sternberg’s in regard’s to my Jeep and the things needing to be done. However I will be leaving my original review for others to see and learn from. When buying used make sure you purchase the optional extended warranty like I did and request that the mechanical safety check be thorough and that the engine and transmission are checked throughly as well. I am happy to say that I’m feeling much better about this situation now after having had a face to face and a loaner vehicle for the time being. Making things right in the end counts and I will highly recommend others to buy here now after this experience. I was sold a Jeep not even six weeks ago, it’s been in the shop twice since then. First time for a busted heater. This time? It needs a new transmission. Safety and mechanical check was done so they claim. Had it been done properly this would not have fallen through the cracks. I’ve left messages and still haven’t been called back. If they make this right I will change my review. As for now if I could leave zero stars I would.

Just a quick thank you to Uebelhor Toyota. Leased a Tacoma from them and the lease was up and decided to purchase it. The process and communication with Jeannie Schepers is and was the exact same way when we started the lease process three years ago. Above and beyond expectations on every level. This dealership is how a car purchasing experience should be. They will always be the first Toyota dealer I deal with when looking to purchase or lease any future vehicles.

Jud Goodness is the man. He was able to help me with acquiring a Toyota Tundra from 800 miles away and coordinate not only the transaction but getting it delivered directly to me. If you are looking for a car from this place, call this guy. He is outstanding, honest, and I do believe he cares for his customers. Also, Jeannie on the financing side was amazing too. She really helped me understand everything from start to finish.